Legal
Shipping & Delivery.
Last updated: April 2026
Last updated: April 2026
Made to order
Every piece at Souls In Clothes is cut and sewn after you place your order. Please allow 5 days for production before your order ships. You will receive a tracking number by email as soon as it leaves our studio in Bulgaria.
Free standard shipping — worldwide
Standard shipping is free on every order, to every country. Estimated transit times after your piece ships:
- Europe — 5 to 7 business days
- USA & Canada — 6 to 12 business days
- Rest of world — 14 to 30 business days
Every parcel is tracked. These are estimates, not guarantees — delays caused by customs, public holidays, or carrier disruptions are outside our control.
Express shipping (DHL)
Need it faster? Select Express (DHL) at checkout. Transit time drops to 1 to 3 business days for Europe and USA, 3 to 5 business days to the rest of the world — on top of the 5-day production time.
Express pricing scales with your order size:
- 1 piece — €50
- 2 pieces — €70
- 3 pieces — €90
- 4 or more pieces — €110
Free express shipping on all orders over €800.
Remote areas (rural Australia, Scottish Highlands, US territories, and other locations DHL classifies as remote) may incur a small surcharge — we will contact you before shipping if it applies.
Need it made faster than 5 days?
For rush production — when you need the piece itself finished in under 5 days — please contact us before ordering at hello@soulsinclothes.com with your required date. We will confirm whether it is feasible and quote any rush fee.
Customs & import fees
We ship worldwide. Buyers are responsible for any customs duties or import taxes charged by their country. These fees are set by your local customs authority — we have no control over them and cannot predict them in advance.
Questions about your order
For any shipping question, email us at hello@soulsinclothes.com with your order number. We respond within 24 hours.